How do I request a free evaluation / trial of PPO?
Evaluation instances will allow users to explore all the functionality that PPO has to offer, including full administration rights. Requesting an evaluation instance The following steps should be followed when requesting an evaluation instance: ...
How can I change my evaluation instance to a full subscription instance?
There are two options available for moving your evaluation instance to a full subscription instance. They are: OPTION 1: When logged onto your evaluation instance, access the Administration Menu and click on the Buy PPO menu item, before the inst...
What is a Training / Test Instance?
A training instance (also sometimes called a test instance) is a separate "sandbox" or "playpen" instance that can be used for ongoing training and/or testing without impacting the live data. How do I request a training instance?To request a train...
I want to add more users to PPO but when I add a new user an error message says "You have reached the maximum number of users allowed by your license."
Each instance of PPO has a license key which allows for the number of subscriptions to be managed. The error message below indicates that the number of active users on PPO is currently the same as the license key/subscription and thus the new user...
Why am I invoiced for 10 users yet I only have 6 active users?
PPO is provided on a subscription model and the monthly invoicing is based on the number of subscriptions that are available to you, irrespective of whether all the available subscriptions have been utilised in the form of users added.The number o...
What does the PPO monthly subscription fee include?
The subscription fee and related pricing can be found on the PPO Pricing page and includes the following: Subscription to use PPO: This involves having a username and password in order to log onto an instance of PPO. 24 hour a day access to the P...
What is PPO suspension and how does it work?
PPO usage is invoiced to all clients on the last day of each month for usage in the current month. As per the standard PPO terms and conditions all payment terms are 30 days and thus January's usage is invoiced on the 31st of January and payment i...
Where can I find the standard Terms & Conditions for using PPO?
The use of PPO is governed by a standard set of Terms & Conditions, which can be found on the PPO website. The Terms & Conditions have to be agreed to, before a PPO instance can be obtained.