Technical

  • Do you share the results of penetration testing?

    On request, PPO allows for penetration testing to be performed. The scope, timing, objectives and other parameters will be agreed with the client ahead of time and it will be the client's responsibility to organise and pay for the penetration test...

  • How Do I Setup Multi-Currency On My Instance?

    PPO supports the use of multiple currencies for organisations that operate in multiple countries and require each country to capture their cost information in their local currency, but still requires consolidated reporting on a global level. When ...

  • Does PPO support single sign-on?

    The answer is Yes. PPO currently supports single sign-on through Security Assertion Mark-up Language (SAML). SAML is an internet standard, XML-based protocol that has been widely adopted by major software vendors including SAP, Microsoft, IBM and ...

  • Does PPO have a SAS70 / SSAE16 certificate?

    PPO is hosted entirely on the Amazon Web Services cloud platform which have an extensive set of compliance ceritifications including SSAE16 (which replaced SAS70 since June 2011).  Refer to the following link for more information with regards to c...

  • How does PPO handle hardware, power or communication failures?

    Fail-Over and Disaster Recovery Mirror copies of all client data are maintained on specialised mirror servers which are updated every hour. Each application server has both an on-site mirror (same data centre, different server) as well as an off-s...

  • PPO seems slow today - what could cause this?

    There are few things as frustrating as working on an application that is not responsive. Since we want you to have the best experience possible, we have put together this FAQ to help you get to the bottom of slow PPO response. Before we get into t...

  • What is the average bandwidth usage of PPO?

    PPO is a 100% web based application. All traffic is therefore HTML over HTTPS and the nature of it is very similar to what you would expect from normal web browsing. Due to the fact that there are very few images, the average page size (including ...

  • Can I publish a PPO report to Microsoft Sharepoint?

    There are several ways in which a PPO report can be published to Microsoft SharePoint, depending on the specific requirement and the level of technical SharePoint expertise that is available in your environment.Refer to the attached document for a...

  • What are the hardware and software requirements for using PPO?

    Client requirementsBecause PPO is offered on a Software-as-a-Service platform, it requires very little in terms of hardware and software in order to operate. The following paragraphs provide information on what the minimum requirements are to acce...