We manage an Excel project tracker on all of our projects for action items that wouldn't be classified as project tasks and, therefore, wouldn't be added to the project plan.
Although there is nothing wrong with managing it in Excel, it would be amazing if it was managed in PPO where there is a form that captures all of the relevant fields and is reportable, separately (Excel probably) and with the option to include or exclude in the project status dashboard as a table like issues, risks, decisions....
Typical fields:
* Recorded date
* Source (e.g. steerco, weekly project meeting, e-mail, etc.)
* Description
* Assignee
* Due date
* Status
* Notes/updates
