PPO regularly sends out important communications to users to alert them of new functionalities, planned maintenance, version upgrades and tips and tricks. In order to ensure these communiqués reach the correct contacts at each client, every instance of PPO is required to have a Key Contact person.
The Key Contact person can be nominated from the Administration model in PPO.
To nominate a user as a Key Contact, click on the Nominate Key Contact icon found within the Administration menu item. The Key Contact >> Nominate page will appear.
Read the Nomination Information, select the applicable user from the list and click on Submit Nomination.
The person selected as the Key Contact will receive an e-mail notifying them of the nomination and steps to take to nominate a new Key Contact.
The Key Contact will see a Change Key Contact icon on their Home Page when they log in.
To change the Key Contact, click on the Change Key Contact icon.
The Key Contact >> Nominate page will open, allowing the user to select a new Key Contact.