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Usage Reports

This article provides detailed explanations of the Usage Reports available in PPO:

Usage Report

The usage report includes only those users that were active at any time during the selected period.  When accessing the report, you will notice that the employee global filter is by default disabled, so that you can still see those users/employees that are no longer active.

If this does not meet your requirement you can still apply any personal employee filter that you specify e.g. if you only want to see the users in your business unit.

By default, a month period will be selected based on today’s date and you can also further group by various employee fields.

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The hits for the period are the number of page requests/clicks made by the user while they were logged on.

Last Log-On Report

If you need to know which users are logging into PPO, the Last Log-On report will tell you that. The report can be viewed for “All users” (default setting) or “Active” users and can be grouped by Log-On Date or Employee Name.

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The report shows the last log-on date and the days since logged on. In the example below Mary Eksteen, is a user that has never logged into PPO.

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You might want to allocate her subscription to another user. For more information on adding users, access the following knowledge base article.

Reporting Usage Summary

The report provides an overview of the extent to which reports and dashboards are used in PPO. If you, therefore, don’t want to pull individual reports for each report or dashboard, this summary will quickly show you which reports or dashboards were used the most during the selected period.

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The report provides a graph showing the number of reports and dashboards viewed per day, followed by a breakdown of the reports and dashboards accessed, per categorywhen last and how many times they were accessed in the selected period.

When clicking on a report or dashboard name, you can drill-through to the Report Usage Report and the Dashboard Usage Report respectively.

Report Usage Report

The report shows detailed information on the extent to which reports are being used by users. It can be pulled for a certain time period and for each report individually.

This report will be useful if you want to track the usage of a new dashboard that you have deployed on your instance.

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Below are explanations of each of the individual sections of the report.

The top section indicates which user groups have access to the selected report, when was it last accessed as well as how many times has it been requested in the selected period. The graph shows you the usage history per week (if a longer period has been selected).

Section_1_of_the_Report_Usage.jpg

Next, the pie chart shows which user groups have accessed the report during the selected period, also highlighting the number of requests and users per user group, and

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the last section shows detailed information on who, when last and how many times a user has a requested the specific report.

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If the report does not display any data, the report has not been used in the selected period. 

Dashboard Usage Report

The report shows detailed information on the extent to which dashboards are being used by users. It can be pulled for a certain time period and for each dashboard individually.

This report will be useful if you want to track the usage of a new dashboard that you have deployed on your instance.

Dashboard_Usage_Report.jpg

Below are explanations of each of the individual sections of the report.

The top section indicates which user groups have access to the selected dashboard, when it was last accessed, as well as how many times has it been requested in the selected period. The graph shows you the usage history per week (if a longer period has been selected).

Section_1_of_the_Usage_Report.jpg

Next, the pie chart shows which user groups have accessed the dashboard during the selected period, also highlighting the number of requests and users per user group, and

Section_2_of_Usage_Report.jpg

the last section shows detailed information on who, when last and how many times a user has a requested the specific dashboard.

Section_3_of_Usage_Report.jpg

If the report does not display any data, the dashboard has not been used in the selected period.

Usage Report (External Users)

Members of the PPO Support Team have access to log onto clients' instances for support and troubleshooting purposes using an alternative authentication scheme. The Usage Report (External Users) shows the usage of those users.

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